Privacy policy

Effective Date: October 29, 2026

VT Enterprises, LLC, doing business as SVC Offroad (“SVC Offroad,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit svcoffroad.com, purchase our products, communicate with us, submit a lead or contact form, interact with our advertising, or otherwise use our services.

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, and from service providers and advertising partners.

Information You Provide to Us

Depending on how you interact with SVC Offroad, we may collect information such as:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

  • Vehicle information, including year, make, model, and modifications

  • Product interests and build information

  • Order and transaction information

  • Customer service communications

  • Information submitted through contact, quote, or lead forms

  • Marketing preferences

  • Account information if you create an account

  • Any other information you voluntarily provide to us

When you purchase products from us, payment information is processed through our authorized payment processors and ecommerce providers. SVC Offroad does not necessarily store complete payment card numbers on its own systems.

2. Information Collected Automatically

When you visit svcoffroad.com, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location

  • Referring website or search engine

  • Pages and products viewed

  • Time spent on the website

  • Links and advertisements clicked

  • Shopping-cart activity

  • Purchase activity

  • Date and time of visits

  • Cookie identifiers and similar online identifiers

We may collect this information through cookies, pixels, tags, web beacons, server logs, software development kits, and similar technologies.

3. Cookies and Tracking Technologies

We and our service providers may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Maintain shopping-cart and account functionality

  • Remember user preferences

  • Measure website traffic and performance

  • Understand how visitors use our website

  • Measure advertising performance

  • Prevent fraud and abuse

  • Personalize advertising and marketing

  • Retarget visitors with advertisements for SVC Offroad products

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect the functionality of portions of the website.

Where required by applicable law, we provide choices concerning certain advertising and analytics technologies.

4. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders

  • Process payments

  • Arrange shipping and delivery

  • Provide invoices, receipts, and order confirmations

  • Communicate regarding purchases or inquiries

  • Provide customer support

  • Respond to quote requests and lead forms

  • Recommend products for a customer's vehicle or build

  • Detect and prevent fraud

  • Maintain and improve our website

  • Analyze website traffic and customer behavior

  • Measure the performance of advertising campaigns

  • Provide relevant advertisements

  • Conduct remarketing and retargeting campaigns

  • Send marketing communications when permitted

  • Maintain business records

  • Enforce our agreements and policies

  • Comply with legal obligations

  • Protect SVC Offroad, our customers, and others

5. Google Ads and Google Services

SVC Offroad may use Google services including Google Ads, Google Analytics, Google Tag Manager, Google Merchant Center, and related advertising and measurement technologies.

Google and its technologies may collect information about your interaction with our website and advertisements.

We may use Google services to:

  • Measure website traffic

  • Track purchases and other conversions

  • Measure advertising effectiveness

  • Create advertising audiences

  • Conduct remarketing campaigns

  • Display advertisements to people who previously visited our website

  • Understand which advertising campaigns generate sales or leads

You may learn more about Google's privacy practices and advertising controls through Google's privacy and advertising settings.

6. Google Ads Lead Forms

SVC Offroad may use Google Ads lead form assets that allow users to submit information directly through a Google advertisement.

Information submitted through a lead form may include:

  • Name

  • Email address

  • Telephone number

  • Vehicle information

  • Products or services of interest

  • Information about a proposed vehicle build or upgrade

We use this information to contact you regarding your inquiry, recommend appropriate SVC Offroad products or services, prepare quotes, and provide customer service.

Submitting a lead form does not obligate you to make a purchase.

7. Meta, Facebook, and Instagram Advertising

We may use advertising services provided by Meta Platforms, including Facebook and Instagram.

These services may use cookies, pixels, or similar technologies to help us:

  • Measure advertising performance

  • Create advertising audiences

  • Retarget website visitors

  • Display advertisements based on prior interactions with SVC Offroad

  • Understand whether advertisements resulted in purchases or inquiries

Your interaction with Meta services is also governed by Meta's applicable privacy policies and settings.

8. Behavioral and Interest-Based Advertising

SVC Offroad may participate in interest-based, targeted, or behavioral advertising.

For example, after viewing a Ford Raptor bumper or suspension product on svcoffroad.com, you may later see an SVC Offroad advertisement on Google, YouTube, Facebook, Instagram, or another website or service.

Advertising partners may use cookies or similar identifiers to help determine which advertisements may be relevant to you.

Depending on your jurisdiction and applicable law, you may have the right to opt out of certain forms of targeted advertising or the sharing of personal information for advertising purposes.

9. Email and Marketing Communications

If you sign up for our newsletter, request information, make a purchase, or otherwise provide your contact information where permitted by law, we may send you communications regarding:

  • SVC Offroad products

  • New product launches

  • Promotions and special offers

  • Company news

  • Vehicle builds

  • Events

  • Related products or services

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Even if you opt out of marketing communications, we may still send transactional or service-related messages concerning orders, customer service matters, warranties, or other business transactions.

10. How We Share Personal Information

We may share personal information with companies that assist us in operating our business, including:

  • Shopify and ecommerce providers

  • Payment processors

  • Shipping and logistics companies

  • Website hosting and technology providers

  • Analytics providers

  • Advertising platforms

  • Email and marketing service providers

  • Customer service providers

  • Fraud prevention and security providers

  • Professional advisors such as attorneys, accountants, and consultants

These parties may process information only as permitted by their agreements with us and applicable law.

We may also disclose personal information when reasonably necessary to:

  • Comply with applicable law

  • Respond to subpoenas, court orders, or other lawful requests

  • Protect our legal rights

  • Investigate suspected fraud

  • Protect the safety of customers or others

  • Enforce our agreements or policies

If SVC Offroad or VT Enterprises, LLC is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

11. Sale or Sharing of Personal Information

SVC Offroad does not sell personal information for money in the ordinary meaning of the word “sell.”

However, certain privacy laws may define the use of advertising cookies, pixels, or other identifiers for targeted or cross-context behavioral advertising as a “sale,” “sharing,” or “targeted advertising.”

Where applicable, consumers may have the right to opt out of these activities.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders

  • Maintain business and accounting records

  • Provide customer service

  • Administer warranties

  • Prevent fraud

  • Resolve disputes

  • Enforce agreements

  • Comply with tax, accounting, legal, and regulatory obligations

Retention periods may vary depending on the type of information and the purpose for which it was collected.

13. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

14. Your Privacy Rights

Depending on where you live, you may have certain rights concerning your personal information.

These rights may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request a copy of certain personal information

  • Opt out of certain targeted advertising

  • Opt out of certain sales or sharing of personal information

  • Withdraw consent where processing is based on consent

  • Appeal certain decisions regarding a privacy request where required by law

These rights are subject to applicable legal exceptions.

We may need to verify your identity before fulfilling a privacy request.

You will not be discriminated against for exercising privacy rights provided by applicable law.

15. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, as applicable.

These may include rights to know, access, correct, or delete certain personal information and to opt out of certain sales or sharing of personal information.

Where legally required, California residents may also have the right to limit certain uses of sensitive personal information.

SVC Offroad will process valid California privacy requests in accordance with applicable law.

16. Utah and Other U.S. State Privacy Rights

Residents of Utah and other states that provide comprehensive consumer privacy rights may have additional rights under applicable state privacy laws.

Depending on the law that applies, these rights may include access, deletion, correction, data portability, and the ability to opt out of targeted advertising or certain uses of personal data.

We will respond to verified requests in accordance with applicable law.

17. International Visitors

If you access our website from outside the United States, your information may be transferred to, processed, and stored in the United States and other jurisdictions where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from the laws in your country.

18. Children's Privacy

SVC Offroad's website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.

19. Third-Party Websites

Our website may contain links to third-party websites, manufacturers, social media platforms, financing providers, payment services, or other external services.

SVC Offroad is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party site you visit.

20. Do Not Track and Global Privacy Controls

Some browsers offer “Do Not Track” signals or other privacy preference technologies.

Because standards concerning these signals continue to develop, our response may depend on applicable law and available technology.

Where required by applicable law and technically supported, we will honor recognized opt-out preference signals such as Global Privacy Control.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our business practices

  • Technology

  • Advertising platforms

  • Service providers

  • Applicable laws or regulations

When changes are made, the updated Privacy Policy will be posted on svcoffroad.com with a revised effective date.

22. Contact SVC Offroad

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact:

VT Enterprises, LLC dba SVC Offroad
392 S. Commerce St #20
Hurricane, UT 84737
United States

Email: sales@svcoffroad.com
Phone: 888-976-5588
Website: svcoffroad.com